A Balanced Scorecard Yields Better Business Performance Management

Friday, November 13, 2009 by Julie Stankey
Is your company contributing to the $57 billion being spent on Business Performance Management (BPM) this year, but you are still struggling to manage the execution of your strategic goals?

If so, it might be time for a new performance management system.  Ohio Business Intelligence Software consultant, Brad Blackmore presented the following solution at Socius' Aspire conference in October:

BPM is a series of business processes designed to optimize the development, execution and management of business strategy.  It involves two primary goals:
  1. Facilitate the creation of strategic goals
  2. Support the subsequent management of the performance and progress toward those goals

Underlying every BPM is a Performance Management System that compares actual results to the objectives.  This comparison is necessary to give the data meaning.  An effective Performance Management System will:
  • Focus on critical success factors
  • Be a mix of past, present, and future
  • Balance the needs of all stakeholders
  • Flow from top to bottom
  • Have research and reality based targets

So what does an effective Performance Management System look like?  One great example is the Balanced Scorecard. 


Follow these steps to develop a Balanced Scorecard:

1.  Develop your strategic foundation
  • Values
  • Mission
  • Vision
2.  Develop your strategic assessment
  • External environment
  • Industry environment
  • Balanced Scorecard SWOT
3.  Define your strategic destination statement

4.  Align strategies and actions in a strategy map

5.  Select metrics and set targets

6.  Implementation

7.  Roll-out and conduct strategic reviews

To see an example of BPM through a Balanced Scorecard, download Brad's presentation.

Contact Socius if you would like assistance implementing a Balanced Scorecard approach to BPM in your organization.

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